Privacy Policy

1. Information We Collect

When you register and use the me88 platform, we collect certain information necessary to provide our services, verify your identity, and ensure platform security. The types of data we collect include:

• Personal Identification Data — Full name, date of birth, nationality, and government-issued identification details provided during account registration and verification
• Contact Information — Email address, mobile phone number, and residential address used for account communication and verification
• Financial Data — Bank account details, deposit and withdrawal transaction records, and payment method information necessary to process your financial activities on the platform
• Technical Data — IP address, browser type, device information, operating system, and session data collected automatically when you access me88cloud.live or the me88 app
• Usage Data — Game preferences, betting history, login timestamps, and platform interaction patterns used to improve your experience and maintain platform integrity

2. How We Use Your Information

me88 uses your personal data for the following purposes:

• Account Management — To create, maintain, and verify your me88 account, process login requests, and sync your account data across devices via our cloud infrastructure
• Transaction Processing — To process deposits, withdrawals, and bonus credits securely through our encrypted payment system
• Platform Improvement — To analyse usage patterns, optimise game loading performance, and enhance the overall user experience on me88cloud.live
• Security & Fraud Prevention — To detect and prevent fraudulent activity, unauthorised access, and account abuse using real-time cloud-based monitoring systems
• Regulatory Compliance — To meet legal obligations related to identity verification, anti-money laundering requirements, and responsible gaming mandates
• Communication — To send account notifications, promotional offers (with your consent), and important platform updates

3. Cookies & Tracking Technologies

me88cloud.live uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, maintain your session, and analyse site performance.

We use the following types of cookies:

• Essential Cookies — Required for basic platform functionality including login sessions, security tokens, and page navigation
• Performance Cookies — Collect anonymous data about how you use me88cloud.live, helping us identify and fix performance issues in our cloud infrastructure
• Functional Cookies — Remember your preferences such as language settings, display options, and recently played games

You can manage cookie preferences through your browser settings. However, disabling essential cookies may affect your ability to use certain features of the me88 platform.

4. Third-Party Data Sharing

me88 does not sell your personal data to third parties. We may share limited information with trusted partners under the following circumstances:

• Game Providers — Anonymised session data shared with game providers (such as Pragmatic Play, PG Soft, and Evolution) to deliver game content and ensure fair play
• Payment Processors — Financial transaction data shared with licensed payment service providers to process your deposits and withdrawals securely
• Cloud Infrastructure Partners — Technical data processed by our cloud hosting and CDN providers to deliver fast, reliable platform performance
• Legal Authorities — Personal data disclosed when required by law, court order, or regulatory request

5. Your Rights

As a user of me88cloud.live, you have the following rights regarding your personal data:

• Right of Access — Request a copy of the personal data we hold about you
• Right to Rectification — Request correction of inaccurate or incomplete personal data
• Right to Erasure — Request deletion of your personal data, subject to legal and regulatory retention requirements
• Right to Restrict Processing — Request that we limit how we use your data in certain circumstances
• Right to Object — Object to the processing of your data for marketing purposes at any time

To exercise any of these rights, please contact our support team through the live chat feature on the me88 platform.

6. Cloud Security Measures

me88 employs industry-leading security measures to protect your data within our cloud infrastructure:

• 256-bit SSL/TLS Encryption — All data transmitted between your device and our servers is encrypted end-to-end
• Encrypted Data Storage — Personal and financial data is encrypted at rest within our cloud databases using AES-256 encryption
• Multi-Factor Authentication — Optional two-factor authentication adds an extra layer of security to your me88 account
• Real-Time Threat Monitoring — Our cloud security systems detect and respond to potential threats automatically, 24 hours a day
• Regular Security Audits — Independent security assessments are conducted to identify and address vulnerabilities in our infrastructure

7. Data Retention

me88 retains your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are retained for a minimum period as required by applicable financial regulations. When data is no longer needed, it is securely deleted from our cloud systems.

8. Changes to This Policy

me88 may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify registered users of significant changes via email or platform notification. The current version of this policy is always available at me88cloud.live/privacy.

For questions about this privacy policy or how we handle your data, please contact our support team. You may also wish to review our terms and conditions, responsible gaming policy, or learn more about me88.